Doubling Sales
 
404-219-3008

DELIVERING EXCEPTIONAL
CUSTOMER SERVICE™

This seminar will provide you with proven tools for keeping your current customers and attracting new ones. It is a powerful, hands-on session especially useful for:

  • any person who deals directly with customers
    or suppliers; 

  • any owner, manager, or key employee 
    of a small business; 

  • any company that wants to run circles
    around the big guys.

Learn how to delight your customers:

  • How to keep the customer coming back;
  • Why listening is so important;
  • What characteristics lead to more effective
    customer relations;
  • How to find out what your customers 
    really
    think;
  • Why service is not a competitive edge—
    rather it is the competitive edge;
  • Ten powerful traits of going beyond customer service;
  • How to make the telephone a valuable working tool;
  • How to change "irate" customers into
    "I Rate" customers.

Don't miss this special opportunity!

  • Find out how, in today's competitive
    marketplace, you can
  • improve your internal business atmosphere,
  • increase your market share,
  • and your ability to succeed where everyone
    in your organization gets involved.

 

 

OTHERS SAY IT BEST:
"In today's rough and tumble marketplace,
when two or more companies are competing
in the same market, the only way one can get
a competitive edge is superior customer service."
-- Arnold "Nick" Carter, Vice President, Research Communications,
Nightinggale Conant Corporation, Niles, Illinois

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